Responsible Gaming

Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment and outcomes are determined by chance or the rules of the game. A previous result does not make a future result more or less likely, and a losing run does not mean that a win is due. Avoid systems or claims that suggest losses can be predicted or recovered through continued play.

Only gamble with money you can afford to lose after your everyday needs and financial commitments have been met. Do not use money set aside for rent, bills, food, education, medical expenses or other essential costs. Never borrow money, use credit for gambling or sell possessions in order to continue playing. If gambling is affecting your budget, relationships, work, study or wellbeing, take a break and consider seeking support.

Before you play, decide how much time and money you are comfortable spending. Consider these amounts entertainment costs rather than an investment. Keep gambling separate from essential spending and avoid playing when you are upset, tired, affected by alcohol or other substances, or trying to distract yourself from personal difficulties.

• Set a spending limit before you start and do not increase it during a session.
• Set a time limit and take regular breaks away from the screen.
• Never chase losses or gamble more to try to win back money.
• Do not gamble with money needed for living costs or other important commitments.
• Keep track of your deposits, withdrawals, wins and losses.
• Stop playing if gambling stops feeling like entertainment.

Planning ahead can make it easier to stay in control. Depending on the features available on your account, you may be able to use responsible gambling tools such as deposit limits, loss limits, session reminders, time limits, activity statements, cooling-off periods or account self-exclusion. Read the information provided with each tool carefully so you understand what it does and when it takes effect.

Deposit and spending limits

A deposit limit can help you control how much money you add to your account over a selected period. Set a limit before gambling and choose an amount that remains affordable even if you lose it. A limit is most useful when it is based on your normal budget, rather than on how much you hope to win. If a limit is increased, reduced or changed, any applicable waiting period or account process will apply.

Time management

Online gambling can make it easy to lose track of time. Use session reminders or your own alarm to pause regularly. Stand up, move away from the device and review how long you have been playing. If you find it difficult to stop at the time you planned, end the session and consider using a longer break or a self-exclusion option.

Breaks and self-exclusion

A cooling-off period or temporary break can provide space to reconsider your gambling habits. Self-exclusion is a stronger option for people who want to prevent themselves from gambling for a chosen period or until further notice. If you request self-exclusion, do not open another account or try to bypass the restriction. Contact the relevant support channel through the available account process if you need help understanding your options.

Responsible gambling tools are not a substitute for professional help. If you are repeatedly changing limits, seeking ways around restrictions or feeling unable to stop, take those signs seriously and seek independent support.

Problem gambling can affect anyone. It is not defined only by the amount of money lost. The frequency of gambling, the impact on your daily life and the level of control you feel are also important. A person may experience gambling harm even when they are sometimes winning or when others do not notice a problem.

• Thinking about gambling frequently or feeling restless when you are not playing.
• Spending more time or money gambling than you planned.
• Chasing losses or returning to gamble soon after losing.
• Hiding gambling activity, transactions or losses from family and friends.
• Borrowing money, missing bills or using savings to fund gambling.
• Feeling anxious, guilty, irritable or low because of gambling.
• Arguing with people close to you about gambling or withdrawing from normal activities.
• Trying to stop or cut down but finding that you cannot.
• Gambling to escape stress, sadness, loneliness or other difficult feelings.
• Continuing to gamble despite problems with work, study, health or relationships.

These signs do not mean you need to manage the situation alone. Speak with someone you trust and consider contacting a recognised gambling support service in Australia, a qualified counsellor, a doctor or another health professional. Support can help you understand your behaviour, make a plan and address financial or emotional concerns.

If you are concerned about someone else, approach the conversation calmly and without blame. Explain what you have noticed, listen to their concerns and encourage them to seek help. Avoid lending money to fund gambling or helping someone hide its effects. You can also seek advice for yourself, because gambling harm can affect partners, family members and friends.

Slotsmines Casino supports clear information, informed decisions and practical controls for safer play. Players should be able to understand the risks of gambling and make choices without pressure to spend more time or money than they intended. Promotional communications, where applicable, should be considered carefully and should never be treated as a reason to gamble beyond your budget.

You are responsible for keeping your account details secure and for ensuring that nobody else uses your account. Do not allow another person to gamble through your account, and do not use another person’s account. If you believe someone else has accessed your account or if your gambling activity does not look familiar, stop using the account and follow the available account security process.

Online gambling is for adults only. Do not allow children or other unauthorised people to access gambling services or payment methods. Keep your device protected with suitable passwords, privacy settings and parental controls where appropriate. Adults should take reasonable steps to prevent minors from seeing or using their gambling account.

You can review your activity and make use of the responsible gambling options available through your account. If you need a longer break, believe you are losing control or want to discuss an account restriction, use the available support process. Requests for limits, breaks or self-exclusion should be made as soon as you recognise that you need help.

If gambling is causing serious distress, financial danger or an immediate risk to your safety, stop gambling and seek urgent assistance from emergency services or a qualified support professional in Australia. Your wellbeing is more important than continuing to play.

A simple check before you play

1. Can I afford to lose the amount I plan to spend?
2. Have I paid for my essential expenses and other commitments?
3. Have I decided when I will stop?
4. Am I playing because I want entertainment, rather than to recover losses or escape a problem?
5. Will I be comfortable telling someone I trust how much time and money I am spending?

If the answer to any of these questions is no or uncertain, do not play. Take a break, review your limits and consider speaking with an independent gambling support service.